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The effects of self-monitoring and supervisor feedback on staff performance in a residential setting.

机译:自我监控和主管反馈对住宅环境中员工绩效的影响。

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摘要

We evaluated the effects of a self-monitoring procedure to increase staff on-task behavior and adherence to scheduled activities. Self-monitoring involved the use of activity cards that staff members completed and carried with them to assist in determining the activities for which they were responsible at any given time. Increases in both on-schedule and on-task behavior resulted. Supervisor feedback was subsequently added because some staff members did not maintain consistently high levels of performance. Generalization data indicated that staff members implemented the procedure during evening hours without specific programming. The advantages and limitations of using a self-monitoring procedure for improving performance of staff members in residential settings are discussed.
机译:我们评估了自我监控程序对增加员工在工作中的行为以及对计划活动的遵守程度的效果。自我监测涉及使用工作人员完成并随身携带的活动卡,以协助确定他们在任何给定时间负责的活动。时间表和任务行为的增加。随后添加了主管反馈,因为一些员工并未保持始终如一的高绩效。归纳数据表明,工作人员在晚上没有执行特定程序的情况下执行了该程序。讨论了使用自我监控程序来改善居住区工作人员绩效的优缺点。

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