Like many of their clients, numerous veterinary practitioners long for a return to normality. At the same time, though, most acknowledge that any normal state that ultimately emerges will not be the one they remember from their pre-COVID-19 days. Relative to their ability to communicate in a meaningful way with each other, clients whose animals needed a significant amount of essential care in pre-COVID-19 times and the practitioners who treated those animals probably mastered the art of transitional client communication the most readily.
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