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Development and process evaluation of a web-based responsible beverage service training program

机译:基于网络的负责任饮料服务培训计划的开发和过程评估

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摘要

BackgroundResponsible beverage service (RBS) training designed to improve the appropriate service of alcohol in commercial establishments is typically delivered in workshops. Recently, Web-based RBS training programs have emerged. This report describes the formative development and subsequent design of an innovative Web-delivered RBS program, and evaluation of the impact of the program on servers’ knowledge, attitudes, and self-efficacy.
机译:背景技术负责任的饮料服务(RBS)培训通常旨在在车间内提供,这些培训旨在改善商业机构中适当的酒精服务。最近,出现了基于Web的RBS培训计划。该报告描述了创新的Web交付的RBS程序的形成性开发和后续设计,以及该程序对服务器的知识,态度和自我效能的影响评估。

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