精益生产下工作设计对员工工作生活质量的影响

摘要

起源于丰田的精益生产已成为制造业的主流生产方式，大大提高了组织绩效和组织竞争力。然而，精益生产究竟会给员工的工作生活带来何种影响，学者观点尚有分歧。本文从工作要求－资源模型出发，划分精益生产的工作要求和工作资源，并采用潜变量调节效应模型的无约束估计法，探讨精益生产对员工社会－心理学层面的影响；结果显示，精益工作要求会引发员工情绪耗竭，且在特定的工作要求下，工作资源支持能够削弱工作要求对情绪耗竭的影响；精益工作资源则使员工表现出高水平的工作投入，且当工作要求较高时，工作资源与工作投入的正向关系更加显著。%Lean production,originated from TOYOTA,has become the mainstream of manufacturing production,greatly improving the performance and competitiveness of organizations.However,studies examining the relationship between lean production and employees’ working life have yielded contradictory findings.This paper proposes and tests a model of job design under lean production using the job demands-resources framework,divides the resources and demands of lean production and discusses the effect of lean production on psychosocial outcomes at the employee level with alternative estimation of the latent variable model.The data supports the direct and interactive effects of lean-specific resources and demands in the prediction of employee job involvement and exhaustion.