群体怨恨是群体性事件发生的重要影响因素,新媒体时代群体怨恨情绪通过网络舆论实现了相互传染、持续发酵和快速传播,形成了负向的网络舆情.怨恨是无力对他者施及的伤害即可还手却又饱含复仇意识的情绪体验,它有三种倾向:怨恨积蓄、怨恨转移、怨恨结盟.大学生群体怨恨通过网络舆论的相互作用实现了网络动员.社会结构的持续性紧张、大学生群体伤害的普遍性存在、怨恨情绪疏导的制度性缺失是大学生群体性事件网络舆情中的群体怨恨根源,应从建构高校网络舆论引导机制、健全大学生权益保障机制、建立高校怨恨情绪疏导机制等三个方面寻求化解之道.%Group resentment is an important factor in the occurrence of group events. In today's new media age, group resentment has achieved mutual transmission, continuous fermentation and rapid propagation through network public opinions, and then it has become negative network public opinions. Resentment is anemotional experience when one is powerless to resist to the damage by others. It has three tendencies:re-sentment accumulation, resentment transfer and resentment alliance. Group resentment among college stu-dents hasrealized network mobilization through the interaction of network opinions. Persistent tension of so-cial structure, universal existence of group injuries among college students, and institutional absence of re-sentment guidance are all the rootsof group resentment in the network public opinions of college group events. We should seek the resolution from three aspects:constructing the college guidance mechanism of net-work public opinions, improving security mechanism of college students'rights and interests, and establish-ing the college alleviating mechanism of resentment.
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