新兴电子商务背景下在线用户的体验及影响分析

摘要

With the development of information technology, the E-commerce model was promoted to innovation, and effective customer experience to expand business space. This paper firstly analyzed the manifestations of the emerging e-commerce and customer experience performance in this context, then we put forward some coping strategies to the troubles and obstacles in the user experience.%信息技术的发展推动了电子商务模式的不断创新，有效的客户体验成为拓展商务空间的重要内容。本文首先分析了新兴电子商务的表现形式，以及客户在此背景下的体验表现，然后对用户体验中的困扰和障碍进行分析并提出了应对策略。