医师在构建和谐医患关系中的作用

摘要

近年来,我国医疗机构医患纠纷日益增多.产生医患纠纷的原因是复杂的、多因素的,既有医方因素,也有患方因素,还有社会因素等.构建和谐的医患关系,医师是主导,其不仅影响双方的心理需要和行为,而且直接影响患者疾病的治疗效果与康复状况.医师应从强化业务水平、提高沟通能力、转变服务理念等方面人手,取得患者的信任,从而在构建融洽的医患关系中发挥主导作用.%The reasons of the medical disputes were complicated.The most important is the doctor who takes the leading status in the medical service.In the paper, the measures to construct harmonious doctor - patient relations were proposed.