追踪管理模式在门诊抢救车管理中的应用

摘要

目的：探讨追踪管理模式在门诊抢救车管理中的应用效果。方法2015年6月—2016年7月浙江省宁波市第一医院运用追踪法全程追踪门诊护理单元抢救车内药品、器材环节质量,根据追踪结果及时制定并实施改进措施,比较追踪管理模式实施前后抢救车内急救药品、物品管理质量,清点抢救车用时及护士对抢救车的使用满意度。结果实施追踪管理模式后,抢救车内急救药品、物品管理质量评分为(99.12±0.88)分,清点抢救车用时(11.24±1.42) min,护士抢救车的使用满意度(98.37±1.63)分,实施前分别为(95.56±1.51)分,(18.00±2.51) min,(93.37±2.24)分,差异均有统计学意义(t值分别为7.344,8.751,6.508；P<0.01)。结论应用追踪管理模式能够改善门诊抢救车内急救药品、物品的管理质量,降低护士清点抢救车的用时,提高护士抢救车的使用满意度。%Objective To explore application effects of the tracking management mode in outpatient rescue vehicles. Methods From June 2015 to July 2016 Ningbo First Hospital of Zhejiang Province applied the tracking method to track the whole process of drugs in rescue vehicles in the outpatient care unit and the quality of the equipment section. According to the tracking results, improvement measures were made and implemented in time. The first-aid medicine in rescue vehicles, the quality of item management, the time of checking rescue vehicles and the nurses′ satisfaction degree with the use of rescue vehicles were compared between before and after the implementation of the tracking management mode. Results After the implementation of the tracking management mode, the average score of the first-aid medicine in rescue vehicles and the quality of item management was( 99.12±0.88) points. The time of checking rescue vehicles was (11.24 ±1.42) min. The nurses′ satisfaction degree of using rescue vehicles was ( 98. 37 ± 1. 63 ) points. Before the implementation, they were (95.56±1.51)points,(18.00±2.51) min and(93.37±2.24) points, respectively. The differences of scores were all significant before and after the implementation of the tracking management mode (t=7.344,8.751,6.508;P<0.01). Conclusions The application of the tracking management model improves the first-aid medicine in outpatient rescue vehicles and the quality of item management, reduces the nurses′time of checking rescue vehicles and improves the nurses′ satisfaction degree with the use of rescue vehicles.