质量文化建设与医疗质量管理

摘要

This paper proposes to re-understand characteristics of medical practice and quality management,and elaborates on the relationship between quality-based quality development and legal person concept,in line with the study and practice of medical service quality management.Moreover.it emphasizes the importance of legislation on quality and awareness of contemporary standard,together with an in-depth discussion on the shift from competence management to process-oriented management.In the end is a comment on typical case study.%结合对医疗质量管理研究实践,提出对医疗行为和质量管理特征的再认识,阐述了质量文化建设和法人理念的关系;提出质量立法、提高现代标准意识的重要性;对转变职能管理为流程导向管理做了深入探讨,并附典型案例评析.