介绍了烟台毓璜顶医院与地方新闻网站联手打造的普及健康知识、提供医疗咨询的服务平台——“网上问诊”栏目,该栏目是医院充分发挥网络媒体优势、创新服务模式、密切医患关系的一个重要举措.“网上问诊”采用“每周一科”的形式,由网友向科室或专家咨询问题,专家在规定时间内回复,网友根据医生回复结果做出评价和打分的服务形式.“网上问诊”栏目开通5个月,取得了满意的服务效果.%Online inquiry project aims to popularize health knowledge, provide medical consultation and has joint carried by local news web and Yuhuangding Hospital was introduced. It was an important measure for hospital to utilize the strength of web media, innovate service mode and close hospital patient relationship. By the form of one department one week, the web-user asked question to the department or experts and the expert should answer the question in time, then the web-user will gives assessment or scores to the expert. It has been carried for 5 months and has got satisfied effect.
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