目的：为我国医院现代化药房建设和发展提供参考经验，推动药房自动化系统在医院的应用。方法：通过介绍我院门诊药房自动化系统（快速发药机、智能存取机）的调试与应用情况及由此带来的药房管理的相应改变，提出我院自动化系统应用中存在的问题及相应的解决措施，并评价自动化系统在我院的应用效果。结果：配合自动化系统的使用，我院药学部调整了药房布局、对上机药品进行了调试优化、改进了加药和盘点操作、制订了门诊药房合理排班作业内容、建立了完整的药品有效期管理方案等；针对自动化系统出现的问题，制订了快速发药机和智能存取机规范的加药流程及相关作业书；针对自动化系统可能出现的故障制订了快速发药机加药、出药故障应急处理流程及智能存取机故障应急处理流程。经对相关指标进行评价，表明应用自动化系统并对其不断改进后，加药药师劳动强度降低（加药步行数由5634.6步/d减少至4087.8步/d），发药药师工作效率提高（高峰时段发药处方数由226.55张/h升高至311.55张/h），调配药师工作差错降低（调配内差数由54.75件/周减少至21.50件/周）。结论：门诊药房应用自动化系统后，规范了药房的调剂及人员管理等，已成为医院药学发展的必然趋势。但建议在应用过程中应对其不断进行调整及优化，以促进其发挥最大效能。%OBJECTIVE:To provide reference for the construction and development of hospital modernization pharmacy in Chi-na,and to promote the application of pharmacy automation system in hospital. METHODS:By introducing the change of pharma-cy management due to the debugging and application of outpatient pharmacy automation system(rapid dispensing machine,intelli-gent access machine)in our hospital,the problems of automation system and countermeasures were put forward,and the effects of automation system in our hospital were evaluated. RESULTS:With the application of automation system,the pharmacy layout was adjusted,the drugs in the machine was debugged and optimized,the procedure on adding drugs and stocktaking drugs were im-proved,the reasonable scheduling work in outpatient pharmacy was worked,the complete management plan on validity of drugs was established;referring to the problems of automation system,the procedures of adding drugs by rapid dispensing machine and intelligent access machine were formulated as well as related working guide. The adding and delivering drug failure emergency han-dling procedure of rapid dispensing machine,intelligent access machine failure emergency handling procedure were formulated ac-cording to the possible fault of automation system. Related index evaluation showed that automation system was applied and continu-ously improved,which reduced labor intensity(step count of pharmacists adding drug decreased from 5 634.6 steps/day to 4 087.8 steps/day);the work efficiency was improved greatly(the number of prescriptions increased from 226.55 sheets/h to 311.55 sheets/h during rush hours);the work error was reduced(the number of dispensing internal error decreased from 54.75 items/week to 21.50 items/week). CONCLUSIONS:After appling the automation system in outpatient pharmacy,the drug dispensing and staff manage-ment has been standardized,and it become the hospital pharmacy development inevitable trend. But it is suggested to adjust and op-timize the automation system continuously so as to exert its maximal efficacy.
展开▼
