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医护联合查房对提高护理满意度的作用

             

摘要

目的:探讨医护联合查房对提高护理满意度的作用。方法选取2012年1月~2014年12月神经内科护理人员38例为观察组,消化内科护理人员37例为对照组。对照组采用医护各自查房的模式。观察组采用医护联合查房模式进行查房。对两组患者的护理满意度情况进行比较。结果观察组护理人员对专业水平提高程度总提高率为92.11%,明显高于对照组的78.38%,两组比较,差异有统计学意义(P<0.05)。观察组的护理满意率为94.74%,明显高于对照组的75.68%,两组比较,差异有统计学意义(P<0.05)。观察组医生对护理人员的病情观察、治疗及时性、工作主动性、基础护理质量、检查项目落实、病房管理、医护配合的质量满意度明显高于对照组,两组比较,差异有统计学意义(P均<0.05)。观察组责任护士对患者的诊断及依据、护理措施落实、治疗目的及效果、饮食指导有效性、心理干预、社会功能评估明显高于对照组,两组比较,差异有统计学意义(P均<0.05)。结论医护联合查房可以明显提高护理人员对专业水平提高程度及护理满意度,值得临床推广应用。%ObjectiveTo explore the effect of combined round of doctors and nurses on improving nursing satisfaction.Methods38 nurses from department of neurology from January 2012 to December 2014 were selected as the observation group and 37 nurses from department of gastroenterology during the same period were selected as the control group. The control group were received the model of separated round of doctors and nurses while the observation group were received the model of combined round of doctors and nurses. Patients' nursing satisfaction in two groups was compared.Results The total improvement rate of the degree of nurses' professional level in the observation group was 92.11% which was significantly higher than that in the control group 78.38% and the difference was significant (P<0.05). The rate of nursing satisfaction in the observation group was 94.74% which was significantly higher than that in the control group 75.68%. and the difference was significant(P<0.05).The degree of doctors' satisfaction with disease observation, prompt treatment, working initiative, basic nursing quality, examination implementation, ward management, cooperation with doctors of nurses in the observation group were all significantly higher than those in the control group. The difference was significant (P<0.05). Duty nurses' diagnosis and basis, implementation of nursing measures, treatment purpose and effect, effective diet guidance, psychological intervention, social function evaluation of patients in the observation group were all significantly higher than those in the control group and the differences were significant(P<0.05).Conclusion Combined round of doctors and nurses can obviously improve the degree of nurses' professional level and nursing satisfaction which is worthy of clinical promotion and application.

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