本文在探讨医患关系的概念、本质,分析国内外研究现状的基础上,结合工作中的实践经验,提出护理人员需要具备的有效沟通策略。%In this paper, the concept and essenceof relationship between patient andnursing staff was discussing, and thenthis pa-per analyzed the domestic and foreign researches. Combined with work experience, the effective communication strategy was given.
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