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The job searching and career expectations of recent college graduates: An application of the expectancy violations theory of communication.

机译:新近大学毕业生的求职和职业期望:期望违背交流理论的应用。

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摘要

Current U.S. college graduates are part of the millennial generation, which is the largest and most well-educated generation of all time (PEW, 2014; Twenge, 2006) and are the future of the workforce. Moreover, recent college graduates have unique job searching and career expectations, which underlie the communication strategies used to search for jobs. While the process of job searching is inherently communicative in nature, job searching is an under studied context within communication research. Although previous research outlines the career related expectations of young job seekers, it fails to examine how recent college graduates search for jobs and communicatively respond to violated job searching expectations. This goal of this study was to determine the communicative strategies recent college graduates use to search for jobs and the role communication plays in responding to job searching expectation violations. Expectancy violations theory (Burgoon, 1978), a communicative framework, is applied in this study to understand how recent college graduates respond to violated job searching expectations.;Six research questions guided this study to determine the job searching communication strategies, job searching expectations, career expectations, and expectancy violations that occurred throughout the job search. To answer these questions, I conducted interviews with 20 participants, twice over a three-month period, to qualitatively understand and analyze the job searching processes of recent college graduates. The findings from this study demonstrate that recent college graduates use a combination of traditional job searching strategies and online social networking strategies to find, research, and apply for jobs. While participants expected the job search to be difficult, they were surprised at the amount of intensity and effort job searching required. Interpreting the results through the lens of EVT helped note that the participants with the most realistic job searching and career related expectations had greater success job searching over a three-month period and at the time of the follow up interview, several participants had accepted full-time, post graduate jobs. Expectancy violations theory was essential in interpreting how participants network with interpersonal contacts by offering insight for why participants strategically communicate with contacts based upon their potential reward value. The reciprocation and compensation mechanisms of expectancy violations theory also provided an explanation as to why some participants increased their job searching activity in response to violated expectations and others did not. An especially interesting finding illustrates that participants preferred to receive bad news over no news at all, and even evaluated bad news as a positive expectancy violation because it reduced their uncertainty.;Collectively, expectancy violations theory (Burgoon, 1978) and anticipatory socialization research (Dubinsky, Howell, Ingram, & Bellenger, 1986) highlight how recent college graduates form their job searching and career expectations. The findings from this study also contribute to existing job searching research by examining the job searching strategies and behaviors of recent college graduates to better understand how they job search and what they expect from their future employers. Lastly, the findings from this study provide several practical application suggestions for organizations to implement in order to recruit and retain the best young job seekers in light of their current expectations and job searching strategies.
机译:当前的美国大学毕业生是千禧一代的一部分,这是有史以来规模最大,受教育程度最高的一代(PEW,2014; Twenge,2006),是劳动力的未来。此外,最近的大学毕业生具有独特的求职和职业期望,这是用于寻找工作的沟通策略的基础。虽然求职过程本质上是沟通性的,但求职是沟通研究中一个尚未研究的背景。尽管先前的研究概述了年轻求职者与职业相关的期望,但它未能检验新近的大学毕业生如何寻找工作以及如何对违反的求职期望进行沟通。这项研究的目的是确定最近大学毕业生用来寻找工作的沟通策略,以及沟通在应对求职期望违规中所起的作用。在本研究中,采用了预期违背理论(Burgoon,1978),一种沟通框架,以了解新近的大学毕业生如何应对违反的求职期望。六个研究问题指导了本研究,以确定求职的沟通策略,求职期望,职业期望以及整个求职过程中发生的违反期望的行为。为了回答这些问题,我在三个月的时间内对20名参与者进行了两次访谈,以定性地理解和分析应届大学毕业生的求职过程。这项研究的结果表明,最近的大学毕业生使用传统的求职策略和在线社交网络策略相结合来寻找,研究和申请工作。尽管参与者希望找工作会很困难,但他们对找工作所需的强度和努力感到惊讶。通过EVT的角度来解释结果有助于指出,最现实的求职和与职业相关的期望的参与者在三个月的时间内找到工作的成功率更高,在后续采访时,几位参与者已经接受了时间,研究生职位。期望违约理论对于解释参与者为何基于其潜在的奖励价值与联系人进行战略性交流提供了见解,因此在解释参与者如何与人际联系网络时至关重要。期望违背理论的往复和补偿机制还解释了为什么有些参与者增加了对违反期望的求职活动,而另一些参与者却没有这样做。一项特别有趣的发现表明,参与者宁愿不接受任何坏消息而不愿意接受任何坏消息,甚至将坏消息视为积极的预期违规行为,因为这减少了不确定性。(Collgo),预期违规理论(Burgoon,1978)和预期社会化研究( Dubinsky,Howell,Ingram和Bellenger,1986年)强调了最近的大学毕业生如何形成他们的求职和职业期望。这项研究的结果还通过检查最近大学毕业生的求职策略和行为,以更好地了解他们的求职方式以及对未来雇主的期望,也有助于现有的求职研究。最后,本研究的结果为组织提供了一些实际的应用建议,以根据他们当前的期望和求职策略来招募和保留最佳的年轻求职者。

著录项

  • 作者

    Smith, Stephanie A.;

  • 作者单位

    The University of Arizona.;

  • 授予单位 The University of Arizona.;
  • 学科 Communication.;Business administration.
  • 学位 Ph.D.
  • 年度 2015
  • 页码 145 p.
  • 总页数 145
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

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