首页> 中文学位 >供应链组织间外部搜寻、知识分享对服务创新的影响:互动质量的调节作用研究
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供应链组织间外部搜寻、知识分享对服务创新的影响:互动质量的调节作用研究

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目录

声明

Chapter Ⅰ Introduction

1.1 Research background and research significance

1.1.1 Research background

1.1.2 Research significance

1.2 Research objectives and research method

1.2.1 Research objectives

1.2.2 Research methods

1.3 Research thought and research structure

1.3.1 Research thought

1.3.2 Research structure

Chapter Ⅱ Literature Review and Research Hypothesis

2.1 Theoretical basis

2.1.1 Organizational Learning Theory

2.1.2 Social Exchange Theory

2.2 Literature review

2.2.1 The connotation of the relationship between supply chain organizations

2.2.2 External Search

2.2.3 Knowledge Sharing

2.2.4 Service innovation

2.2.5 Quality of interaction

2.3 Hypothesis derivation

2.3.1 External search and service innovation between supply chain organizations

2.3.2 External search and knowledge sharing between supply chain organizations

2.3.3 Knowledge sharing and service innovation

2.3.4 Intermediary role of knowledge sharing

2.3.5 Regulating effect of interactive quality

2.4 Summary

Chapter Ⅲ Research Design

3.1 Measurement of variables

(1) External search

(2) Knowledge sharing

(3) Service innovation

(4) Interactive quality

3.2 Sample and data collection

(3) Data analysis method

3.3 Small sample test

3.4 Summary

Chapter Ⅳ Data Analysis and Hypothesis Testing

4.1 Basic situation of the sample

4.2 Reliability and validity analysis

4.2.1 Reliability analysis

4.2.2 Validity analysis

4.3 Common method deviation analysis

4.4 Correlation analysis

4.5 Hypothesis testing

4.5.1 Test of service innovation by external search

4.5.2 Test of knowledge sharing by external search

4.5.3 Test of service innovation by knowledge sharing

4.5.4 Test of mediating effect of knowledge sharing

4.5.5 Test of regulating effect of interactive quality

4.6 Summary

Chapter Ⅴ Research Results and Discussion

5.1 Research results

5.2 Discussion of research results

5.2.1 Discussion of effect of demographic variables

5.2.2 Discussion on the correlation results of the main variables

5.2.3 Discussion of intermediate effect

5.2.4 Discussion of regulating effect

5.3 Managerial impications

5.4 Summary

Conclusion

参考文献

Appendix: Questionnaire

攻读硕士学位期间取得的研究成果

致谢

答辩决议书

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著录项

  • 作者

    TURDUMAMATOVA ZHYLDYZ;

  • 作者单位

    华南理工大学;

  • 授予单位 华南理工大学;
  • 学科 企业管理
  • 授予学位 硕士
  • 导师姓名 简兆权;
  • 年度 2019
  • 页码
  • 总页数
  • 原文格式 PDF
  • 正文语种 chi
  • 中图分类 TP3R73;
  • 关键词

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