Configuring Value with Service-Dominant Logic: the Case of Marine Informatics Technology

摘要

The purpose of this paper is to provide a theoretical framework for Maritime Informatics from a service-oriented ecosystem view. We propose to go beyond the traditional service provider-user dyad view to provide a richer understanding of Maritime Informatics using a case study. Relying upon the Service-Dominant (S-D) logic framework, this paper presents how this service-oriented ecosystem view helps multiple stakeholders configure value by integrating dispersed data and information in the context of e-navigation. The S-D dominant logic provides insights to investigate network-oriented, information-oriented, or experience-oriented service ecosystem with Maritime Informatics. We apply the Service-Dominant logic to analyze a case study of Korean initiatives on e-navigation for enhancing our understanding of Maritime Informatics.