Transactive Memory Systems Virtual Team Training Model

摘要

The use of teams, especially virtual teams, is growing significantly in corporations, branches of the government and nonprofit organizations. However, despite this prevalence, little is understood in terms of how to best train these teams for optimal performance. Team training is commonly cited as a factor for increasing team performance, yet, team training is often applied in a haphazard and brash manner, if it is even applied at all. Therefore, this paper attempts to identify the flow of a training model for virtual teams. Rooted in transactive memory systems, this theoretical model combines the science of encoding, storing and retrieving information with the science of team training.