Job Stressors and Management Tactics of Female Employees in Chain Retail Business

摘要

The low salary, the fastidious customers, the heavy work, the unfixed working hours, those characteristics of job bring great pressure to the female employees in chain retail business. Choosing the female employees in Ji'nan chain retail business as the investigation object, exploring the job stressors of female employees in chain retail business by the method of interview and questionnaire. The statistic results show that the job stressors of female employees in chain retail business mainly include the work itself, occupation development and work-family conflict. Finally, on the basis of the job stressors of female employees in chain retail business, the document put forward of the stress management tactics at the individual level and organizational level.