The Role of Transformational Leadership and Workplace Spirituality on Organizational Citizenship Behavior: Evidence from Indonesian Customs and Excise

摘要

The success of an organization extremely depends on the behaviour of all employees which can be influenced by leadership factor and spiritual condition in the workplace. This study examines the underlying mechanism and explanatory condition of the correlation between the transformational leadership and workplace spirituality on the behaviour of employees. Particularly, this study explores the role of work engagement mediation and affective commitment in the correlation between the transformational leadership and workplace spirituality on the organizational citizenship behaviour. Datum from 153 of KPPBC TMP a Bogor employees are analysed using Structural Equation Modelling (SEM). The result showed that transformational leadership extremely contributed to the citizenship behaviour. Meanwhile, affective commitment totally mediates the correlation between the transformational leadership and workplace spirituality on the organizational citizenship behaviour. The effect of mediation from affective commitment to the behaviour is quite important. This study provides information to the policy makers about why and what kind of condition the employees execute such as what they execute.