The Influence of Competency and Job Satisfaction on Organizational Citizenship Behavior (OCB) with Servant Leadership as a Moderating Variable

摘要

This study aims to analyze the influence of Competency and Job Satisfaction on Organizational Citizenship Behavior (OCB) With Servant Leadership as a Moderation Variables. The population in this study were all employees at the Central Statistics Agency (BPS) of Demak Regency, Kendal Regency, Semarang Regency and Semarang City as many as 144 people. The sampling technique used census method, 144 employees. Data was collected by questionnaire with Likert scale. Data analysis using SPSS version 22 includes, test instruments and multiple linear regression analysis for t test. The result showed that competency has a positively significantly influences on Organizational Citizenship Behavior (OCB), Job Satisfaction has a positively significantly influences on Organizational Citizenship Behavior (OCB) and servant leadership as moderating variables the influences of both competency and job satisfaction on Organizational Citizenship Behavior (OCB). This has managerial implications that the BPS leaders of Demak Regency, Kendal Regency, Semarang Regency and Semarang City need to increase their confidence in their employees to be able to make their own decisions, provide work experience, improve honesty, empower and create value for the community.