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Context-Aware Restaurant Recommendation for Natural Language Queries: A Formative User Study in the Automotive Domain

机译:背景感知餐厅用于自然语言查询:在汽车域中的形成性用户学习

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In this paper, the authors describe an extension to an approach previously discussed for personalization of a natural language system in the automotive domain that allows reasoning under uncertainty with incomplete preference structures. Therefore, the concept of an "information stream" is defined as an underlying model for real-time recommendation learned from previous speech queries. The stream captures contextual data based on implicit feedback from the user's speech utterances. Furthermore, a formative user study is discussed. Each study iteration has been based on a prototype that allows the user to utter natural language queries in the restaurant domain. The system responds with a ranked list of restaurant recommendations in relation to the user's context. Several driving scenarios with varying contexts have been analyzed (e.g. weekday/weekend, route destinations, traffic). Users could inspect the result lists and indicate the most preferred item. In addition to quantitative data gained from this interaction, feedback on relevance of context features and on the UI concept was collected in a post-study interview for each iteration. Based on the study findings, we outline the contextual features found to be most relevant for speech-based interaction in automotive applications. These findings will be integrated into an existing hybrid recommendation model.
机译:在本文中,作者描述了先前用于在汽车领域中的自然语言系统的个性化的方法的扩展,其允许在不完整的偏好结构下的不确定性下推理。因此,“信息流”的概念被定义为从先前的语音查询中学到的实时推荐的基础模型。该流基于来自用户的语音话语的隐式反馈来捕获上下文数据。此外,讨论了形成性用户研究。每个研究迭代都基于原型,允许用户在餐馆域中彻底的自然语言查询。系统响应了与用户的上下文相关的Restaurant建议排名列表。已经分析了几种具有不同背景的驾驶场景(例如,平日/周末,路线目的地,交通)。用户可以检查结果列表并指示最优选的项目。除了从这种互动中获得的定量数据,在每个迭代的后期面试中都收集了关于上下文特征和UI概念的相关性的反馈。基于研究结果,我们概述了对汽车应用中基于语音的交互最相关的上下文特征。这些发现将集成到现有的混合推荐模型中。

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