Gaining Competitiveness in the Global Business World through the Implementation of International Human Resource Management

摘要

Telkom's vision to become a dominant telecommunication player in the region brings Telkom to expand its businesses internationally. The effectiveness of human resource management policies and practices across national boundaries has become a key strategy for Telkom to achieve competitive advantage in the global markets. As a Multinational Company, Telkom should be concerned about the employment practices and systems used in international affiliates for host-country nationals. The development of comprehensive IHRM policies and practices may enable firms to be more proactive in their approach to internationalization and to have a greater choice over the types of markets and countries they enter. This paper is a study on International Human Resource Management from both empirical studies by scholars and practices that have been implemented by some multinational companies as their best practices. A theoretical framework will be elaborated to provide some basic knowledge about this field. It analyzes some emerging issues and best practices of some multinational companies in their implementation of international human resource management. This paper also analyzes on how Telkom implements International Human Resource Management especially in the context of regionalization strategy on its international expansion program (INEX). Some HR key practices for gaining competitive advantage will be discussed. It is limited on three important HR practices: recruiting global employee, training and development, and re-entry policy. Based on the studies, best practices, and current analysis on Telkom's practices, some recommendations are developed to improve the company's practices on international HRM in order to gain global competitiveness as a key factor in winning global competition.