The Relationship of Big Five Personality Traits on Counterproductive Work Behaviour among Hotel Employees: An Exploratory Study

摘要

This study investigated the influence of Big Five personality traits towards counterproductive work behaviour (CWB), specifically focuses on organizational (CWB-O) and individual (CWB-I). The results were analyzed from a sample of 178 hotel employees from various departments. For CWB-O, the result showed positive relationship between employees with high neuroticism and openness to experience, whereas negative relationship with agreeableness. As for CWB-I, the result showed positive relationship between employees with high neuroticism and openness to experience, whereas negative relationship with extraversion and agreeableness. On the other hand, extraversion showed no relationship with CWB-O, and conscientiousness has been found to have no relationship with both CWB-O and CWB-I.