Towards Conceptualizing Quality-Related Stakeholder Interactions in Software Development

摘要

The paper addresses the issue of organizing quality-related interaction between business stakeholders and software developers relying on established common vocabulary. It establishes a conceptual representation for the process of such interaction. This conceptualization is based on a set of notions representing software quality and its particular incarnations; they are used to define the activities of the interaction process. The process is conceptualized on two levels: a coarse-grained level defining the set of generic activities and the conditions of launching these activities and a fine-grained level describing particular interaction steps in detail. The conceptualization is expected to be shared as a part of upcoming ontology of stakeholder quality perception and assessment.