An Analysis of Supply Chain Collaboration and Its Impact on Firm Performance An Integration of Social Capital, Justice, and Technology Use

摘要

Collaboration has become a critical component to fulfill the need for integration in the supply chain. From a discussion of the literature, there are two major underlying concerns arising in the collaboration, organization's sharing behaviors and technology use behaviors. In expectation confirmation theory, an organization's sharing behaviors may initially mean a pre-expectation of common resources available in the supply chain and further, a perceived fairness between participants for the willingness to participate in the partnership. Social capital theory and justice theory, in essence, explain the two beliefs of supply chain members as the IS success model defining the belief of technology use. This study integrates the three key issues to examine collaboration in a comprehensive and unique way and its role in affecting focal firm performance. Empirical findings have led to better understanding of the relative effects of the three issues and a well-achieved organizational performance.