The paper describes the findings from an implementation project of process safety management (PSM) in the MOL Group based in Hungary. The findings focus on some items that make process safety management successful, sustainable and robust in an organisation. The insights from the implementation are examined: 1. Introduction. Why the implementation is so important - and difficult. 2. Creating access and flow of knowledge. The PSM Network - utilising the collective knowledge of technical experts in the company to improve the data made available during decision making. 3. Focussing implementation effort on critical management systems. The PSM element champions – driving ownership into the operational leadership through systematic action and visible responsibility in key areas. 4. An external conscience and stimulation. A positive improvement focussed 2nd party audit process. Pushing the organisation to take a step back and to understand the effectiveness of implementation of systems, then, critically examine the current action plan for opportunities to refocus effort. 5. Creating the effective balance of action to maintain long term improvement Leadership review, visibility and tolerance of defects - changing the view of leadership from “a valid initiative” to “an essential value”.
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