Command Center Operation Miss Root Cause Analysis

摘要

A command center is any place that is used to provide centralized command for some purpose. A command center enables an organization to function as designed, to perform day-to-day operations regardless of what is happening around it. There are parts of being human because no one acts perfectly correctly all the time. It's same with command center, we called it operation miss. We use RCA when it is released. Root Cause Analysis (RCA) is a problem-solving method used to identify and prove causes, design actions, and assess results. RCA is performed for pervasive issues that are identified through either persistent gaps or pervasive gaps.