HERE'S LOOKING AT YOU: A REVIEW OF THE NONVERBAL LIMITATIONS OF VMC

摘要

Video-mediated communication (VMC) constrains our ability to use nonverbal cues and this is often a consequence of video system set-up. For example, camera placement means that the normal modulations of eye-gazing behaviour are impossible. Considering research suggesting that nonverbal signals are important in human communication, it is proposed that any form of communication that restricts or degrades these signals will be less effective. The following review will consider the different ways in which VMC attenuates nonverbal signals and the manner in which this effects communication under a number of different contexts. The review will also suggest methods for compensating for these restrictions.