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Using Informal Oral Presentations in Engineering Classes: Training Students for the 'You Got a Minute' Moment

机译:在工程课程中使用非正式口头演示:培训学生的“你有一分钟​​”时刻

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In today's workplace, employers expect their employees to communicate with supervisors, peers, and others in the organization through formal reports and presentations, as well as impromptu meetings and on the floor explanations. These impromptu meetings and on the floor explanations often begin with the common phrase "you got a minute." Research has shown that communication is an important skill for engineers and the lack of preparation has been illustrated in the literature. Through conversations with employers, recent graduates, and returning coop students, the author has learned that many graduating students are not ready for these "you got a minute" moments. Returning co-op students are sometimes surprised that they were asked to summarize a report as they submitted their work to their supervisor. This was a surprise to the author on his first co-op. Employers have expressed a concern over the lack of clarity, confidence, and sometimes professionalism shown by new hires. Through discussions with practicing engineers, it has become clear that for some engineers the informal oral presentation of information is a common occurrence in day to day activities. Some examples include (a) informing operators of new procedures after emergency modifications or changes to machines and operating procedures (b) giving supervisors a quick explanation of current project status and (c) being brought into a meeting to give the engineering perspective. Preparing students for these "you got a minute" moments is often not addressed in the undergraduate curriculum. Either through tradition or to comply with ABET standards, industrial engineering programs include formal written reports and presentations as part of their curriculum. Although these formal presentations and written reports are commonly used by practicing industrial engineers, they do not prepare students for this other vital communication skill.
机译:在今天的工作场所,雇主希望通过正式报告和陈述,即兴会议和地板解释,他们希望他们的员工与本组织中的监事,同行和其他人沟通。这些即兴会议和地板的解释往往从共同短语开始“你有一分钟​​”。研究表明,通信是工程师的重要技能,并且在文献中已经说明了缺乏准备。通过与雇主的对话,最近的毕业生和回归学生,作者了解到,许多毕业生还没有准备好这些“你有一分钟​​”时刻。返回合作社的学生有时会感到惊讶,他们被要求总结一份报告,因为他们向主管提交了他们的工作。这对他的第一个合作社的作者来说是一个惊喜。雇主对缺乏清晰,自信,有时专业的专业表达了令人担忧的担忧。通过与练习工程师的讨论,已经清楚地表明,对于一些工程师来说,信息的非正式口头呈现是日常活动中的常见发生。一些例子包括(a)在紧急修改或对机器和操作程序变更后通知运营商新程序(b)给监管者对当前项目状况的快速解释,(c)被带入会议以提供工程视角。为本科课程往往没有解决这些“你有一分钟​​的学生”。通过传统或遵守ABET标准,工业工程计划包括正式书面报告和作为课程的一部分的介绍。虽然练习工程师常常使用这些正式的演示和书面报告,但他们不会为这项其他重要沟通技能做好准备。

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