The reconciler: supporting actors in meaning negotiation

摘要

Organizations are increasingly evolving toward a network of autonomous, distributed, specialized local components involved in cooperative activities. This trend triggers, and is triggered by, the evolution of technology that supports communication and cooperation in different work settings. Despite the richness and powerfulness of current technologies (in terms of functionality, connectivity, integration and so on), there is no adequate support to the work of articulating such kinds of cooperative distributed activities. With articulation work (Schmidt and Simone, 1996) is intended the additional effort needed in cooperative settings in order to align, coordinate, mesh, etc. the distributed cooperative activities characterizing the specific field of work.