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Adaptive product optimization and simultaneous customer segmentation: a hospitality product design study with genetic algorithms

机译:自适应产品优化和同步客户分割:遗传算法的酒店产品设计研究

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Successful product development depends on many factors. Among the most important factors are identification and satisfaction of customers' perceived needs, the accessibility, size and growth rate of the target market, and of course, production costs. Since the early 1970s marketing researchers achieved remarkable results in developing methods to measure consumer prererences of multiattributed products. Additionally, market segmentation methods have been an important issue in strategic marketing research. This study, however, concentrates on a new method of product design optimization. It is shown how genetic algorithms are used to simultaneously discover optimal multi-attributed products for different customer preferences. For that purpose we chose an interactive version of the genetic algorithm where genetic operators like selection, mutation and crossover are applied as usual. The use of the interactive genetic algorithm is most suitable, where measures of utility are difficult or impossible to specify mathematically. Imprecise optimization in terms of a prioriunknown individual consumer decision rules and preferences in an important issue for marketing researchers. The interactive genetic algotithm tries to solve design problems in that the cosumer plays the role of the objective function during data collection.
机译:成功的产品开发取决于许多因素。最重要的因素是识别和满足客户的感知需求,目标市场的可访问性,规模和增长率,当然,生产成本。自20世纪70年代初期以来,营销研究人员在制定衡量多元化产品的消费者级别的方法方面取得了显着的结果。此外,市场细分方法是战略营销研究中的一个重要问题。然而,本研究专注于一种新的产品设计优化方法。它显示了如何用于同时发现最佳的多归属产品以进行不同的客户偏好。为此目的,我们选择了遗传算法的互动版本,其中遗传运算符如惯常应用。交互式遗传算法的使用是最合适的,在数学上难以或不可能指定效用的测量。在营销研究人员的一个重要问题中,在先验的个人消费者决策规则和偏好方面不精确的优化。交互式遗传算法试图解决设计问题,因为宇宙器在数据收集期间发挥目标函数的作用。

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