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The power of customized client education: materials for adult and geriatric pets

机译:定制客户教育的力量:成人和老年宠物的材料

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This manuscript covers the notebooks and materials I have put together for adult animals. In 1996 we started to give every pet owner a folder, containing a complete set of health care handouts, when they came in for their pet's annual vaccinations. Now we only give the owner the complete folder when we see an adult pet for the first time. Clients who already have a folder get updates and additions to it every year. We also have sets of handouts to add when the pet reaches geriatric age or goes from kitten or puppy to adult age. These, too, we give out at the time of the pet's annual exam and distemper booster. These handouts and notebooks gain us loyal and educated clients, and they pay for themselves in additional services sold.
机译:这份手稿涵盖了我为成人动物组合的笔记本和材料。 1996年,我们开始为每个宠物所有者提供一个文件夹,其中包含一套完整的医疗保健讲义,当他们进入宠物的年度疫苗接种时。现在,我们第一次看到成人宠物时,我们只会给所有者提供完整的文件夹。已经拥有文件夹的客户端每年获取更新并添加到它。当宠物到达老年人或从小猫或小狗到成人时代,我们也有一套讲义。我们也是,我们在宠物年度考试和演说率的助推器时发布。这些讲义和笔记本电脑获得了忠诚和受过教育的客户,他们在销售的额外服务中为自己支付。

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