Management Tool for Reliability Analysis in Socio-Technical Systems - A Case Study

摘要

The objective of this work is the development of a management model for system reliability analysis influenced by technical factors and human factors (Socio Technical Reliability Analyzes - STRA). Such analysis is made from the understanding of technology, operational and organizational contexts and the determination of human reliability, equipment reliability, operational reliability and process known as integrated reliability or sociotechnical reliability. With this management tool, equipment and process failures as well as human failures will be reduced, and the result will be increased reliability and operational availability.