(1125) THE SUCCESS FACTORS OF PEDAGOGICAL MANAGEMENT IN THE TEACHING OF THE ENGLISH LANGUAGE

摘要

The objective of the research was to determine the success factors of pedagogical management in the teaching of the English language in two language centres in Mexico and Colombia. The main previous literature of the study considered the contributions of Resabala (2014), Lopez (2010), McKinsey and Company (2007) and Camarillo (2006). The relevance of the research was to provide information about the success factors that influence the pedagogical management carried out by the directors, which in turn influences the teaching of the English language in two language centres that belong to two higher education institutions in Mexico and Colombia. The type of study that was used was a quantitative methodology with a transversal design with exploratory-descriptive and comparative scope. The instrument that was designed to obtain the information was a questionnaire based on a Likert scale, which items were measured through a scale with five response options from 0 (zero) to 4 (four); where 0 is "not done or unknown by teachers", 1 is "insufficient", 2 is "regular", 3 is "good" and 4 is "excellent". The instrument was subjected to an expert judgment to determine the validity of its content and, based on the results of this expert judgment, the necessary modifications were made, and the final version of the questionnaire was prepared. The study sample consisted of 30 ILEX teachers from the Technological University of Pereira and 25 teachers from the CENLEX Santo Tomas of the National Polytechnic Institute, who answered the questionnaire taking into account the actions taken within the pedagogical management by the director of the language centre. Once the field work was completed, the information collected was organized using the SPSS program as a support tool in order to obtain descriptive and inferential statistics that would allow the analysis of the data and thus be able to interpret the results obtained. Among the main results, it was found that the success factors of the pedagogical management are the constant training of teachers and the use of teaching strategies according to the context, since in both language centers the managers provide constant training in current topics of the teaching of languages, and in the same way, they allow teachers freedom when selecting their teaching methodology so that it is contextualized according to the student population they have at the moment.