'Capturing What's in People's Heads to Learn form Successes and Failures and Provide Effective Ways Forward'

摘要

IN INDUSTRY, MUCH UN BE GAINED NY DRAWING FROM DIFFERENT PEOPLES EXPERIENCES AND WHAT THEY HAVE LEARNED OK UN COLLECTIVELY LEARN FROM SUCCESSES AS WELL AS FAILURES. HOWEVER, CAPTURINt AND UTILIZIM THIS KNOWLEDGE IS OFTEN CHALLEGlNG IN MANY AREAS SUCH AS PRODUCT DEVELOPMENT, TESTING, AND OPERATIONS, PARTICULARLY DOE TO THE FOLLOWING CIRCUMSTANCES: 1. NEW INFORMATION IS CONTINUALLY REING GENERATED 2. MANY EMPLOYEES ARE SPECIALIZED 3. MUCH INFORMATION IS SOUGHT OUT FOR SPECIFIC SITUATIONS 4. THERE ARE MANY DIFFERENT CIRCUMSTANCES AND WAVS TO UTILIZE INFORMATION AND RESOURCES 5. NOT ALL VALUAILE INFORMATION CAN RE CAPTURED IN EMPLOYEE/TRAINING PR06RAMS