The Influence of Perceived Organizational Support and Internal Communication toward Work Engagement

摘要

Human resources become the main capital for labor-intensive industries. Further, work engagement has emerged as one of the most critical factors to create a competitive advantage on human resource. Developing work engagement needs a reciprocal relationship between organization and employee. The present study aimed to explore the influence of perceived organizational support and internal communication toward work engagement Using quantitative approach with convenience sampling method, this study involves 201 permanent employees in a labor-intensive industry engaged in manufacturing. Data collection technique used was survey method by distributing the scale consisting of work engagement scale, perceived organizational support scale and Internal communication scale. Multiple regression was utilized to analyze these research data. The result revealed that perceived organizational support and internal communication significant and positively influenced work engagement It meant the higher level of work engagement the stronger organizational support perceived by the employee and the more effective internal communication. The implication of this study will help the organization in enhancing work engagement level on an employee by optimizing perceived organizational support and internal communication effectiveness.