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The Human Element of Decision Making in Systems Engineers: A Focus on Optimism

机译:系统工程师决策的人体因素:专注于乐观

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Biases continue to be an important aspect of human judgment and decision making because they can lead to unfavorable outcomes. Optimism bias is one type of bias that is often overlooked because of its association with good health and positive outcomes. However, the existence of optimism bias in human judgment can be very damaging especially when it distorts a person’s view of future events. In order to better understand optimism bias we explore the benefits and downsides of optimism as well as some empirically-based origins of both optimism and pessimism. This provides a backdrop for a methodology for quantifying optimism and pessimism using the Brier score developed for calibrating weather reporters and a discussion about how sports bookies make well-calibrated decisions. Results are explored from an optimism survey given to a cohort of eighty systems engineers, which ultimately portray the degree to which optimism bias influences decision making in large projects. Further exploration of the key differences in optimism across professions helps distinguish motivational factors and characteristics of well-calibrated professions. We also present results from a calibration exercise, designed to infer if such activities can be adopted to assist systems engineering estimation. Finally, we provide prescriptive advice on how individual decision makers can better manage their optimism and become more realistic.
机译:偏见继续成为人类判断和决策的一个重要方面,因为它们可能导致不利的结果。乐观偏见是一种类型的偏见,通常被忽视,因为它与健康状况良好和积极成果的关联。然而,人类判断中乐观偏见的存在可能会非常损害,特别是当它扭曲一个人对未来事件的看法时。为了更好地了解乐观偏见,我们探讨了乐观主义的好处和缺陷,以及乐观和悲观的一些基于经验的起源。这为使用为校准天气记者开发的Brier得分以及关于体育博格斯如何做出良好校准决策的讨论来提供用于量化乐观和悲观的方法的背景。结果是从给予八十多个系统工程师队列的乐观调查探索,最终将乐观偏置的程度描绘在大型项目中影响决策的程度。在专业乐观中的关键差异进一步探索有助于区分良好校准职业的励志因素和特征。我们还通过校准锻炼的结果,旨在推断出可采用这些活动来帮助系统工程估算。最后,我们提供了关于个体决策者如何更好地管理乐观主义并变得更加现实的规范建议。

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