The influence of traceability system practice to product recall capability in bulk food industry: Observation and interview

摘要

Technological advancement and the increasing of food recalls should be drivers for improving the companies' traceability system performance. However, the challenges of implementing a traceability system for each industry are different. Food industries with continuous processing and bulk product are chosen as the research objects because many previous studies suggest that the characteristics of these industries can be the obstacle in implementing traceability system. This paper explores the influence of implemented traceability system to the company's product recall capability. For this purpose, two cases of the food industries which have implemented traceability system are compared. The methods used to collect information from the companies are interview with insiders and observation. Through this methods combination, barrier factors to develop traceability systems in the bulk food industry can be revealed. Thereby, those will support the discovery of solutions in improving product recall capability.