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The Whodunit Challenge: Mobilizing the Crowd in India

机译:Whodunit挑战:动员印度人群

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While there has been a surge of interest in mobilizing the crowd to solve large-scale time-critical challenges, to date such work has focused on high-income countries and Internet-based solutions. In developing countries, approaches for crowd mobilization are often broader and more diverse, utilizing not only the Internet but also face-to-face and mobile communications. In this paper, we describe the Whodunit Challenge, the first social mobilization contest to be launched in India. The contest enabled participation via basic mobile phones and required rapid formation of large teams in order to solve a fictional mystery case. The challenge encompassed 7,700 participants in a single day and was won by a university team in about 5 h. To understand teams' strategies and experiences, we conducted 84 phone interviews. While the Internet was an important tool for most teams, in contrast to prior challenges we also found heavy reliance on personal networks and offline communication channels. We synthesize these findings and offer recommendations for future crowd mobilization challenges targeting low-income environments in developing countries.
机译:尽管动员群众解决大规模的时间紧迫挑战的兴趣激增,但迄今为止,此类工作已集中在高收入国家和基于Internet的解决方案上。在发展中国家,动员人群的方法通常更广泛,更多样化,不仅利用互联网,而且利用面对面和移动通信。在本文中,我们描述了Whodunit挑战,这是在印度发起的首个社会动员竞赛。比赛使人们能够通过基本的手机参加比赛,并需要迅速组建大型团队,以解决一个虚构的神秘案件。挑战赛每天有7700名参与者参加,并由大学团队在大约5小时内赢得了挑战。为了了解团队的策略和经验,我们进行了84次电话采访。尽管互联网是大多数团队的重要工具,但与之前的挑战相比,我们还发现严重依赖个人网络和离线通信渠道。我们综合了这些发现,并针对未来针对发展中国家低收入环境的人群动员挑战提供了建议。

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