The Power of Process, People, and Tools When Testing a Complex Integration Landscape for a Very Large Initial Retail ERP Implementation

摘要

Anyone who has ever led the integration testing effort for a large project with a complex integration landscape has had a difficult time finding guidance on what is necessary to succeed in this type of enterprise. There is scant information available that provides any meaningful assistance. This paper presents a real life project as a case study on how the nexus of process, people, and tools is the foundation for enabling a high quality delivery. The Nike Retail Enterprise Resource Planning (ERP) team created a number of tools including complex data and transaction trackers to allow communication across partner systems and business functional tracks. Additionally, there was a well-planned test schedule. The Retail ERP team utilized existing off the shelf tools such as Quality Center for test requirements, test cases, test execution, and defect management. The implementation for this case study involved the initial implementation of a Retail ERP system with 26 partner systems, approximately 150 interfaces, 5 integration tools, and systems belonging to other corporations. The paper will close with a look at ideas for improvement based on the issues the Retail ERP team faced and what the Retail ERP team learned along the way.