Technology Overload: Gender-based Perceptions of Knowledge Worker Performance

摘要

Gender studies show numerous differences between genders in regard to technology, and emphasize that women are underrepresented in IT-related academic programs and careers. Because technology is so prevalent in our workforce, it is important to study how technology usage affects white-collared working women. We explore the relationship between three dimensions of technology overload and knowledge worker job performance (stratified by gender) through a quantitative analysis. Our results show that female knowledge workers perceive a more significant and negative relationship than men between technology overload and job performance even when they do not rely heavily on technology in the workplace. Addressing technology overload may thus positively impact women's career development.