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Worker stress in the age of mobile technology: The combined effects of perceived interruption overload and worker control

机译:移动技术时代的工作人员压力:感知中断过载和工作人员控制的综合影响

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摘要

Mobile technologies have dramatically increased the number of work-related interruptions, especially after regular work hours. At the same time, many employees have limited freedom to decide how and when they accomplish their work, a condition that renders the explosion of interruptions especially problematic. This study proposes that perceived interruption overload negatively impacts work-related technology-usage via workers' experiences of work-life conflict, a key source of stress, and that this indirect effect is stronger for lower levels of worker control (moderated mediation). Data were collected from 601 knowledge workers and analyzed through Conditional process analysis, which integrates moderation and mediation analyses. The results supported our model. This study takes an important step toward elucidating the role of mobile technology in work-life conflict and technostress, and it illustrates the roles of perceived interruption overload as well as conflict and technostress in IT use.
机译:移动技术极大地增加了与工作相关的中断次数,尤其是在正常工作时间之后。同时,许多员工在决定如何和何时完成工作方面拥有有限的自由度,这种状况使中断的爆炸性问题尤其成问题。这项研究提出,感知的中断过载会通过工人的工作与生活冲突的经历,对与工作相关的技术使用产生负面影响,这是压力的主要来源,并且这种间接影响对于较低的工人控制水平(适度调解)更强。从601名知识工作者那里收集了数据,并通过条件过程分析进行了分析,该过程将调节和中介分析进行了整合。结果支持了我们的模型。这项研究朝着阐明移动技术在工作与生活中的冲突和技术压力中的作用迈出了重要的一步,并且阐明了感知中断超载以及冲突和技术压力在IT使用中的作用。

著录项

  • 来源
    《Information age》 |2020年第1期|101595.1-101595.17|共17页
  • 作者

  • 作者单位

    HEC Montreal Montreal PQ Canada;

    Univ Louisvilleo Louisville KY USA;

    Univ Alabama Tuscaloosa AL 35487 USA;

    Univ Arkansas Fayetteville AR 72701 USA;

  • 收录信息
  • 原文格式 PDF
  • 正文语种 eng
  • 中图分类
  • 关键词

    Interruptions; Work-life conflict; Technostress; Mobile technologies; IT use; Adoption;

    机译:中断;工作生活冲突;技术压力移动技术;IT使用;采用;
  • 入库时间 2022-08-18 05:19:39

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