Assessing the Intangible Value of G2G Endeavours

摘要

This paper was elaborated in order to measure the variation of the intellectual capital in public organisations involved in Government-to-Government (G2G) endeavours. Consequently, this study aims to assess the intangible outcomes of G2G projects within Public Administration. A heuristic frame was then developed to evaluate the impact of G2G endeavours on the components of the intellectual capital of a public agency. Applying this heuristic frame to thirty G2G endeavours in Brazil, it was concluded that a successful G2G undertaking has a positive impact on the intellectual capital of a public agency associated with it. Lastly, in addition to the research limitations, some conclusions and recommendations are set forth for public managers, practitioners and academics, so as to allow them to grasp the potential of using the intellectual capital theory to assess e-government initiatives.