Quick but not so dirty web design: applyign empirical conceptual clustering techniques to organise hypertext content

摘要

When the purpose of a web site is to communicate a body of information, the most common and significant problem for the user is understanding how content is organised within the site. The Rapid Empirical Clustering Approach (RECAp) was devleoped from cognitive science work on concept structure to help the designer represent the "modal mental model" of the users' conception of web site content. RECAp has been performed under tight time and resource constraints. None the less RECAp has been observed to substantially improve web site structure, while helping design teams maintain focus on users and usability.