TACIT KNOWLEDGE TRANSFORMATION ANDINFORMATION

摘要

This paper is the beginning of a series of investigations examining the role of innovative Information Systemstechnology to aid in the transformation of tacit knowledge to an explicit form that can be disseminated withinthe organization. This research-in-progress reviews the formal theoretical foundations that assist ISresearchers in this goal. While management theory addressing knowledge creation assists in the generalproblem of tacit knowledge transformation, we suggest that existing IS theories are inadequate to explain howIS contributes to this process. We suggest that formal learning processes embedded in e-learning technologymay provide a significant contribution. Theories of learning provide a rich framework, but as yet, no formale-learning theory exists. Questions surrounding a theoretical framework for tacit knowledge transformationare presented. A case study will be presented which addresses validating the dominant variable for furtherinvestigations, I.e., what tacit knowledge is important to this business for a particular situation.