A Brief Study on the Research of Service Science Theory

摘要

Service science has been the hot research point under the circumstance that the service industry develops in a high speed and becomes the dominant industry in many countries. This paper analyses the concept, research paradigm and research basis of service science based on the existed literatures, and then proposes the definition of service science as well as the frame of service system. Future research trend of the service science theory and some application problems were also discussed in this paper.