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EPIDEMIC SCREENING METHOD AND APPARATUS COMBINING RPA WITH AI

机译:疫情与AI结合RPA的疫情筛选方法和装置

摘要

An epidemic screening method and apparatus combining RPA with AI, relating to the technical field of artificial intelligence. The specifically disclosed technical solution comprises: an RPA system acquiring a communication catalog of people to be screened, and generating an epidemic screening table; the RPA system successively dialing said people according to the communication catalog and by means of an outbound call system, and performing voice broadcasting on synthetic speech of epidemic screening questions; the RPA system acquiring reply speech of said people in response to the synthetic speech of the epidemic screening questions; the RPA system performing recognition on the reply speech to generate candidate recognition results, performing dialect optimization on the candidate results, and then automatically filling target recognition results into items to be filled, which correspond to the epidemic screening questions, in the epidemic screening table; and the RPA system performing epidemic screening according to the epidemic screening table. Thus, epidemic screening is realized on the basis of RPA and outbound call technology, screening efficiency is improved, and screening costs and risks are reduced; and dialect optimization is performed on the reply speech of people to be screened, thereby ensuring the reliability of screening results.
机译:一种与AI与AI结合的疫情筛选方法和装置,与人工智能技术领域有关。具体地公开了技术方案包括:RPA系统获取要筛选的人们的通信目录,并生成流行病筛查表; RPA系统根据通信目录和通过出站呼叫系统,对流行筛查问题的合成语音进行语音广播进行语音广播; RPA系统获取了答复的人民的回复,以应对流行病筛查问题的合成讲话; RPA系统对回复语音进行识别以生成候选识别结果,对候选结果执行方言优化,然后自动将目标识别结果填充到待填充的项目中,该项目对应于疫情筛查问题;和根据疫情筛查表进行流行筛查的RPA系统。因此,在RPA和出站呼叫技术的基础上实现了流行病筛选,提高了筛选效率,并且减少了筛选成本和风险;在要筛选的人的回复语音上执行方言优化,从而确保了筛选结果的可靠性。

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