MASTERBOT ARCHITECTURE IN A SCALABLE MULTI-SERVICE VIRTUAL ASSISTANT PLATFORM

摘要

The present invention is a masterbot architecture in a scalable multi-service virtual assistant platform that can construct a fluid and dynamic dialogue by assembling responses to end user utterances from two kinds of agents, information agents and action agents. A plurality of information agents obtain at least one information value from a parsed user input and/or contextual data. A plurality of action agents perform one or more actions in response to the parsed user input, the contextual data, and/or the information value. A masterbot arbitrates an activation of the plurality of information agents and the plurality of action agents. The masterbot comprises an action agent selector module to select an appropriate action agent; a prerequisite validator module to validate that one or more prerequisite conditions of the selected action agent have been met; and an action invocation module to perform one or more selected actions of the selected action agent.