SYSTEM FOR PROVIDING CONVERSATIONAL ARTIFICIAL INTELLIGENCE CHATBOT SERVICE OPTIMIZED BY NON FACE-TO-FACE CIVIL AFFAIR ADMINISTRATION

摘要

A voice recognition artificial intelligence chatbot service providing system optimized for non-face-to-face administrative civil service service is provided, a user terminal that inputs a query by text or voice, and receives a response to the query by screen or voice, and at least one The production department that collects the process and required forms for each administrative civil affairs task in the field and produces the administrative civil service manual, the construction department that builds a database containing a list of natural language dedicated to the administrative civil service service based on the administrative civil service manual, and the database and a chatbot service providing server including a generator for generating an artificial intelligence chatbot capable of voice recognition, and a response unit for outputting a response by analyzing a query input from a user terminal.