Event management system for facilitating user interactions at a venue

摘要

Methods and systems are disclosed for facilitating customized process flows at an event. A beacon generating device is positioned at the event and is configured to transmit information including a unique identifier associated with the beacon generating device. A user having a mobile communications device running an event management application detects the transmission and sends the detected unique identifier to an event management server. Alternatively, the user's mobile communications device generates and transmits a beacon that is detected by an event organizer device. The event management server returns information to allow the mobile communications device or the event organizer device to run an event-related process.